Privacy Statement

Compendium Software, LLC (“Compendium” or the “Company”) is committed to protecting the privacy of your information. This Privacy Statement describes Compendium’s information practices.

1. Web Sties Covered

This Privacy Statement covers the information practices of http://www.compendium.com (the “Web Site).

The Web Site may contain links to other web sites. Compendium is not responsible for the information practices or the content of such other web sites. The Company encourages you to review the privacy statements of other web sites to understand their information practices.

2. Personal Information Collected

Compendium offers a variety of services that are collectively referred to as the “Service.” Compendium collects information from individuals who visit the Web Site (“Visitors”) and individuals who register to use the Service (“Customers”).

When expressing an interest in obtaining additional information about the Service or registering to use the Service, Compendium requires you to provide the Company with contact information, such as name, company name, title, phone number, and email address (“Required Contact Information”). When purchasing the Service, Compendium requires you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Service (“Billing Information”). Compendium may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). Required Contact Information, Billing Information, and Optional Information are referred to collectively as “Data About Compendium Customers.”

As you navigate the Web Site, Compendium may also collect information through the use of commonly-used information-gathering tools, such as cookies and web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Web Site (such as the web pages viewed and the links clicked).

3. Use of Information Collected

The Company uses Data About Compendium Customers to perform the services requested. For example, if you fill out a “Contact Me” web form, the Company will use the information provided to contact you about your interest in the Service.

The Company may also use Data About Compendium Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in Compendium, the Service, and to send you information regarding the Company and its partners, such as information about promotions or events.

Compendium uses credit card information solely to check the financial qualifications of prospective Customers and to collect payment for the Service.

Compendium uses Web Site Navigational Information to operate and improve the Web Site. The Company may also use Web Site Navigational Information in combination with Data About Compendium Customers to provide personalized information about the Company.

4. Web Site Navigational Information

Compendium uses commonly-used information-gathering tools, such as cookies and web beacons, to collect information as you navigate the Web Site (“Web Site Navigational Information”). This section describes the types of Web Site Navigational Information the Company may collect and how the Company may use this information.

Compendium uses cookies to make interactions with the Web Site easy and meaningful. When you visit the Web Site, Compendium’s servers send a cookie to your computer. Standing alone, cookies do not personally identify you. They merely recognize your web browser. Unless you choose to identify yourself to Compendium, either by responding to a promotional offer, opening an account, or filling out a web form (such as a “Contact Me” or a “30 Day Free Trial” Web form), you remain anonymous to the Company.

There are two types of cookies: session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.

If you have chosen to identify yourself to Compendium, the Company uses session cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into the Service, a session cookie containing an encrypted, unique identifier that is tied to your account is placed in your browser. These session cookies allow the Company to uniquely identify you when you are logged into the Service and to process your online transactions and requests. Session cookies are required to use the Service.

Compendium uses persistent cookies that only the Company can read and use to identify browsers that have previously visited the Web Site. When you purchase the Service or provide the Company with personal information, a unique identifier is assigned you. This unique identifier is associated with a persistent cookie that the Company places on your web browser. The Company is especially careful about the security and confidentiality of the information stored in persistent cookies. For example, the Company does not store account numbers or passwords in persistent cookies. If you disable your web browser’s ability to accept cookies, you will be able to navigate the Web Site, but you will not be able to successfully use the Service.

Compendium may use information from session and persistent cookies in combination with Data About Compendium Customers to provide you with information about the Company and the Service.

Web Beacons

Compendium uses web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Web Site and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular web site tied to thewWeb beacon, and a description of a web site tied to the web beacon. For example, Compendium may place web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to the Web Site. Compendium uses web beacons to operate and improve the Web Site and email communications. Compendium may use information from web beacons in combination with Data About Compendium Customers to provide you with information about the Company and the Service.

IP Addresses

When you visit the Web Site, the Company collects your Internet Protocol (“IP”) addresses to track and aggregate non-personally identifiable information. For example, Compendium uses IP addresses to monitor the regions from which Customers and Visitors navigate the Web Site.

Compendium also collects IP addresses from Customers whey they log into the Service as part of the Company’s “Identity Confirmation” and “IP Range Restrictions” security features.

Third Party Cookies

From time-to-time, Compendium engages third parties to track and analyze non-personally identifiable usage and volume statistical information from individuals who visit the Web Site and use the Service. Compendium may also use other third-party cookies to track the performance of Company advertisements. The information provided to third parties does not include personal information. This Privacy Statement does not cover the use of third party cookies.

5. Public Forums, Refer a Friend and Customer Testimonials

Compendium may provide bulletin boards, blogs, or chat rooms on the Web Site. Any personally identifiable information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Compendium is not responsible for the personally identifiable information you choose to submit in these forums.

Customers and Visitors may elect to use the Company’s referral service to inform friends about the Web Site. When using the referral service, the Company requests the friend’s name and email address. Compendium will automatically send the friend a one-time email inviting him or her to visit the Web Site. Compendium does not store this information.

Compendium posts a list of Customers and testimonials on the Web Site and may also post video Customer testimonials on the Web Site that contain information such as Customer names and titles. Compendium obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.

6. Newsletters

You will be added to Compendium's email newsletter list only if you register to receive newsletters via a form on the Web Site. You may opt-out of receiving our newsletters by clicking on the opt-out link included in every email newsletter we send, or by contacting privacy@compendium.com.

7. Sharing of Information Collected

Compendium does not share, sell, rent, or trade personally identifiable information with third parties. Information submitted to us is only available to Compendium employees managing this information for purposes of contacting you or sending you e-mails based on your requesting information.

Compendium uses a third-party intermediary to manage credit card processing. This intermediary is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf.

Compendium reserves the right to disclose personally identifiable information of the Company’s Customers or Visitors if required by law or if the Company reasonably believes that disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.

8. Communication Preferences

Compendium offers Customers and Visitors who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Additionally, you may send a request specifying your communications preferences to info@compendium.com. Customers cannot opt out of receiving transactional emails related to their account with Compendium or the Service.

9. Correcting and Updating Your Information

The network administrator appointed by Customers may update or change individual registration information by editing their Account Settings record. A Network Administrator may update a user profile by logging in to http://www.compendiumblog.com with your Compendium username and password and selecting “Manage Users.” To update an organization’s information, please contact help@compendium.com. To update Billing Information or have your registration information deleted, please email billing@compendium.com or call (317) 777-6100. To discontinue your account and to have information you maintained in the Service returned to you, please contact your Client Success Manager. Requests to access, change, or delete your information will be handled within 30 days.

10. Customer Data

Compendium Customers use the Service to create blogs and otherwise host data and information (“Customer Data”). Compendium will not review, share, distribute, or reference any such Customer Data except as provided in the Compendium Services Agreement, or as may be required by law. Individual records of Customer Data may be viewed or accessed only for the purpose of resolving a problem, support issues, or suspected violation of the Compendium Services Agreement, or as may be required by law. Customers are responsible for maintaining the security and confidentiality of their Compendium usernames and passwords.

11. Security

Compendium uses robust security measures to protect Customer Data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Customer Data. When the Service is accessed using Internet Explorer version 6.0 or later, Firefox version 2.0 or later, or Safari version 3.0 or later, Secure Socket Layer (“SSL”) technology can protect Customer Data using both server authentication and data encryption. These technologies can help ensure that Customer Data is safe, secure, and only available to the Customer to whom the information belongs and those to whom the Customer has granted access. Compendium also implements an advanced security method based on dynamic data and encoded session identifications, and the Company hosts its Web sites in a secure server environment that uses firewalls and other advanced technology to prevent interference or access from outside intruders. Compendium also offers enhanced security features within the Service such as Role and IP based permissions that permit Customers to allow access for users via security settings as they deem necessary.

Because the Company uses the Service to maintain Data About Compendium Customers, this information is secured in the same manner as described above for Customer Data.

12. Changes to this Privacy Statement

Compendium reserves the right to change this Privacy Statement. Compendium will provide notification of the material changes to this Privacy Statement through the Web Site at least thirty (30) business days prior to the change taking effect.

13. Contacting Us

Questions regarding this Privacy Statement or the information practices of the Web Site should be directed to Compendium Privacy by clicking here or by mailing Compendium Privacy, 55 Monument Circle, Suite 1400, Indianapolis, IN 46204.