Monday, August 9, 2010
The World of Client Success
Ladies and Gentlemen...
For my blog post today, I wanted to make an exciting announcement. I, Allison Bowen, am now a Client Success Manager here at Compendium
During my tenure here at Compendium
, many of our clients previously knew that they could locate me within the Product Support department. Although those clients often did not know my name, I was typically the voice behind the response e-mails to questions sent to email@example.com. If you called our help line, it was many times my voice you would hear on the other end.
As I learned more about social marketing and our social content platform, I knew my calling was to personally assist Compendium clients with their lead generation strategies. And so it began... On July 1st, I officially joined our Client Success team as a Client Success Manager!
My job now is to assist my clients in any way possible. It's been a smooth transition so far - I've quickly picked up on how to assess analytics, plan content strategies, etc. While I do miss the Product Support team (trust me, they're the best!), I have really enjoyed my time on the Client Success side so far.
Do you wish you had your very own dedicated Client Success manager to help you with your inbound marketing strategy? Well you can! Just visit the Compendium website
to learn more about what our platform can do for you...and we'll thrown in the decided service on the side.